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Surf status: waves, tiers, bonus days and discounts
Surf status rewards you for staying subscribed without interruption. The longer you keep an active subscription, the higher your tier, the more bonus days you get, and the bigger your renewal discount. You can see your status, progress and all tiers in your account on the "Surf status" page. Карточка «Серф-статус» на Главной Waves — the fuel of your status A wave is one day of a continuous, active, paid subscription. Each day with an active subscription adds one wave. Waves accumulate as long as your subscription isn't interrupted. - A paid subscription (any plan) earns waves. - A free trial does not. - Days granted manually without payment do not. Tiers and what they give Страница «Серф-статус»: тир, волны, прогресс - Novice — from 0 waves. Starting tier. - Rider — from 30 waves. Bonus: +3 days (one-time). - Local — from 90 waves. Bonus: +7 days (one-time). Renewal discount: 5%. - True Surfer — from 180 waves. Bonus: +14 days (one-time). Discount: 7%. - Kahuna — from 365 waves. Bonus: +30 days (one-time). Discount: 10%. Your tier upgrades automatically once you reach the required number of waves. Each tier has its own board style on the card. Лестница тиров Bonus days When you reach a tier, you get bonus days — they automatically extend your subscription. - Granted once per account for each tier. Reached Local → got +7 days. If you later lose the tier and reach Local again, your status and discount come back, but the +7 days are not granted again. - Bonus days also turn into waves — gradually, day by day, not all at once. Kahuna's +30 days don't instantly give +30 waves. Discounts — how to get them From Local onwards, your tier gives a permanent renewal discount while the tier is active. - Applied automatically at checkout — nothing to enter. - Works while your tier is active. Lose the tier — lose the discount. - If you have a personal discount (e.g. from support), the larger of the two applies — they don't stack. Example: Kahuna 10% and personal 5% → you pay 10%; personal 15% and Kahuna 10% → 15%. Тарифы со скидкой Grace: 5 days to renew If your subscription ends, you have 5 days to renew without losing your waves and status. Renew within those 5 days and your streak continues. What happens if you don't renew More than 5 days pass — your status, waves and discount reset, and waves start from zero again. - Bonus days already granted stay (they're already in your subscription), but you won't get them again for the same tiers. - Your highest tier is not kept forever — everything resets. Your status is a reward for being active right now. FAQ Why don't I have a status? Surf status counts only a paid subscription. On a trial or a manually granted subscription, waves don't accumulate. Get any paid plan and waves start from day one. Will I get bonus days again if I reach a tier a second time? No, they're one-time per account. On reaching it again, your status and discount return, but not the days. Do bonus days instantly raise my status? No. They become waves gradually, day by day. Does the tier discount stack with my personal discount? No, the larger of the two applies. How long do I have after expiry before I lose my status? 5 days of grace. Is my highest tier kept forever? No. After a break of more than 5 days, everything resets — keep your status with an active subscription. What does the discount apply to? Payments and renewals, while your tier is active (from Local onwards).
OtherBalance and points
Balance is a section in the web account (the site lk.surfingvpn.com): the Profile → "Account features" → Balance tab. What's there: - Points — credited for people you invite via the referral program (see "Referral program"). You can spend them on your own subscription or withdraw them as money. - Total spent and Purchases — summary stats for your payments. - Transaction history — a list of all payments: plan, payment method, date and status (Paid / Processing / Canceled). There's also a quick link to points on the Referrals page — the "Your points" card → "History".
OtherContact support
You can reach support: - In the web account (the site lk.surfingvpn.com) — the Profile → Support tab. - In this chat — tap the chat button and describe the issue. - In the @SurfingVpnBot bot — the 🆘 Поддержка (Support) button. To help faster, tell us your device, your identifier, and what you've already tried.
Connecting & usingHow to change location or server
In Happ open your subscription and pick another server from the list — the connection switches to it. Tip: choose the server with the lowest ping and the nearest location for the best speed.
Connecting & usingHow to check server ping
- Whole subscription: open it and tap the speedometer icon in the header — ping (ms) appears next to each server. - Single server: swipe a server row right and tap the speedometer. - Timeout = the server is currently unavailable, pick another. Best method — Ping via Proxy (Settings -> Ping). Auto-ping on launch: Settings -> Subscriptions -> Ping on Launch.
Subscription & paymentPlans and payment
On lk.surfingvpn.com open the Home tab → on the subscription card tap "Manage" → the "Renew / change plan" button. If you don't have a subscription yet — on Home tap "Choose a plan" (or try the free "Trial period" first). Pick a plan and duration and pay. When you pick a plan its description is shown: available locations, traffic limit, device limit and payment type. Payment is usually one-time — no recurring charges. After payment, access is enabled automatically. In Happ refresh the subscription — the ⟳ icon in the subscription header (or reopen the app). You can also do this in the bot @SurfingVpnBot → 💳 Подписка (Subscription). Subscription in the @SurfingVpnBot bot