Subscription & payment

Plans and payment

On lk.surfingvpn.com open the Home tab → on the subscription card tap "Manage" → the "Renew / change plan" button. If you don't have a subscription yet — on Home tap "Choose a plan" (or try the free "Trial period" first). Pick a plan and duration and pay. When you pick a plan its description is shown: available locations, traffic limit, device limit and payment type. Payment is usually one-time — no recurring charges. After payment, access is enabled automatically. In Happ refresh the subscription — the ⟳ icon in the subscription header (or reopen the app). You can also do this in the bot @SurfingVpnBot → 💳 Подписка (Subscription). Subscription in the @SurfingVpnBot bot

Subscription expired — what to do

If servers stopped connecting, your subscription may have expired. 1. On lk.surfingvpn.com → the Home tab. The subscription card shows the "Expired" status and a "Renew" button — or tap "Manage" → "Renew / change plan" (you can also use the bot @SurfingVpnBot → 💳 Подписка). Renew the subscription. 2. In Happ refresh the subscription — the ⟳ icon in the subscription header. After renewal, access is restored.

Where to find your ID and subscription status

The subscription status (active / traffic / expiry) is shown in the web account (the site lk.surfingvpn.com) on the Home tab — on the subscription card. Your account (@username or email) is there too. In the @SurfingVpnBot bot the home screen shows your ID and name. In the 🚀 Подключиться (Connect) section there's the "Username" field (like rs_XXXXXXXX) and the subscription status. This identifier is useful when you contact support.

Surf status: waves, tiers, bonus days and discounts

Surf status rewards you for staying subscribed without interruption. The longer you keep an active subscription, the higher your tier, the more bonus days you get, and the bigger your renewal discount. You can see your status, progress and all tiers in your account on the "Surf status" page. Waves — the fuel of your status A wave is one day of a continuous, active, paid subscription. Each day with an active subscription adds one wave. Waves accumulate as long as your subscription isn't interrupted. - A paid subscription (any plan) earns waves. - A free trial does not. - Days granted manually without payment do not. Tiers and what they give - Novice — from 0 waves. Starting tier. - Enthusiast — from 30 waves. Bonus: +3 days (one-time). - Experienced — from 90 waves. Bonus: +7 days (one-time). Renewal discount: 5%. - Master — from 180 waves. Bonus: +14 days (one-time). Discount: 7%. - Legend — from 365 waves. Bonus: +30 days (one-time). Discount: 10%. Your tier upgrades automatically once you reach the required number of waves. Each tier has its own board style on the card. Bonus days When you reach a tier, you get bonus days — they automatically extend your subscription. - Granted once per account for each tier. Reached Experienced → got +7 days. If you later lose the tier and reach Experienced again, your status and discount come back, but the +7 days are not granted again. - Bonus days also turn into waves — gradually, day by day, not all at once. Legend's +30 days don't instantly give +30 waves. Discounts — how to get them From Experienced onwards, your tier gives a permanent renewal discount while the tier is active. - Applied automatically when you pay in your account at lk.surfingvpn.com — nothing to enter. The tier discount doesn't apply in the Telegram bot yet. - Works while your tier is active. Lose the tier — lose the discount. - If you have a personal discount (e.g. from support), the larger of the two applies — they don't stack. Example: Legend 10% and personal 5% → you pay 10%; personal 15% and Legend 10% → 15%. Grace: 5 days to renew If your subscription ends, you have 5 days to renew without losing your waves and status. Renew within those 5 days and your streak continues. What happens if you don't renew More than 5 days pass — your status, waves and discount reset, and waves start from zero again. - Bonus days already granted stay (they're already in your subscription), but you won't get them again for the same tiers. - Your highest tier is not kept forever — everything resets. Your status is a reward for being active right now. FAQ Why don't I have a status? Surf status counts only a paid subscription. On a trial or a manually granted subscription, waves don't accumulate. Get any paid plan and waves start from day one. Will I get bonus days again if I reach a tier a second time? No, they're one-time per account. On reaching it again, your status and discount return, but not the days. Do bonus days instantly raise my status? No. They become waves gradually, day by day. Does the tier discount stack with my personal discount? No, the larger of the two applies. How long do I have after expiry before I lose my status? 5 days of grace. Is my highest tier kept forever? No. After a break of more than 5 days, everything resets — keep your status with an active subscription. What does the discount apply to? Payments and renewals in your account at lk.surfingvpn.com, while your tier is active (from Experienced onwards). It doesn't apply in the Telegram bot yet.

Traffic renewal

How it works Your traffic resets automatically and for free every 30 days. The cycle starts from your payment date, not from the first day of the month. You can see the exact next reset date in the same place as your remaining traffic: - in the web cabinet — on the subscription card, right under the traffic bar; - in the bot — in the "Subscription" block, the "Traffic renewal" line. Renewing your subscription does not reset traffic A common question. Renewal adds days, but it does not reset the traffic counter — the counter follows its own cycle and resets on its own date. If you consistently need more traffic, switch to a higher plan. If you need it just once, use the early renewal below. Early renewal (paid) When about 80% of your traffic is used, an offer to renew it early appears: - in the web cabinet — the block under the subscription card; - in the bot — the "Renew traffic" button in the main menu. You also get a notification in the bot. We warn you in advance rather than when you hit zero: once traffic runs out the VPN stops, and with it your access to Telegram — so buying a renewal would no longer be possible. Don't postpone it if you see the warning. You can pay from your balance (applied instantly) or by card (traffic is renewed automatically once the payment is confirmed — no need to return to the bot). Before you pay - The counter is reset, the remainder is not added. Buying a renewal with 30 GB left on a 150 GB plan gives you 150 GB, not 180. - The free reset date does not move. Buy it three days before the period ends and traffic will reset again — for free — three days later. That date is always shown on the confirmation screen. - Your subscription period is unchanged. Renewing traffic is not the same as extending a subscription. Pricing The price is based on the 30-day price of your plan and grows with each renewal within the same period: the first one costs about 20% more than the monthly price, the second more than the first, and so on. The counter resets together with the new period: after a free reset, the next purchase costs like the first one again. The exact amount is always shown on the confirmation screen, before payment. FAQ How many times can I renew? As many as you like. But each renewal within the same period costs more than the previous one — if you constantly run out, switching to a higher plan is cheaper. There is no button but my traffic is almost gone. The button appears at around 80% usage. Unlimited plans never show it. I was charged but traffic was not renewed. This should not happen: when paying from balance, the charge and the renewal are a single operation — if the renewal fails, no money is taken. If you still hit this, contact support.